Frequently asked questions

Everything to know before choosing your light.

Do the lights turn on with movement?

The Lumélo selection focuses on motion-sensor models with automatic switch-off. To use them this way, enable automatic mode as described in the instructions.

Do they switch off as soon as I move away?

They switch off after a delay when no movement is detected. This delay varies by model and may be fixed or adjustable.

Why does the light stay off during the day?

Some models include a light sensor and only activate in darkness. Check the available modes in the product information and instructions.

Is one light enough for the whole staircase?

The number needed depends on the layout of the steps and the area covered by each light. A compact model illuminates a local area: plan positions to suit your staircase.

Will the kitchen stay lit if I stop moving?

A motion sensor may let the light switch off when you remain still. This matters for longer tasks: check whether the model also offers a continuous-on mode.

Do all lights need to be plugged in?

Power supply depends on the product: rechargeable or cable powered. The product information specifies the power source and included accessories.

Can I adjust the colour or brightness?

These settings are not available on every model. Check the specifications of your selected product.

How can I contact Lumélo?

Use the contact page. To help you choose, tell us the room, available dimensions and power source. For an order enquiry, include the order reference.